If you get your own hosting server, you shall have more freedom in regards to what you can install and run when compared to a shared Internet hosting account. With a shared service, you have access only to your own account, therefore you are not able to install server-side software. Even though this is not an issue for most script-driven programs, there are a few which have particular requirements and need specific software to be present on the hosting server either for some additional functionality or for them to work at all. If you have practical experience, you will not have any difficulties to run the server, but if you do not, you may simply not have the capabilities to manage everything and use the script apps that you want. If that is the case, you are able to use our Installation & Troubleshooting upgrade, which means that our system administrators can arrange everything for you and assist you with any difficulties that you could face.

Installation and Troubleshooting in VPS Web Hosting

The upgrade is available with all virtual private server plans we offer and you'll be able to add it either during the signup or at any time after through your billing Control Panel. It comes with 60 minutes of custom work on your web server, so our admins can assist you with software installation or setup. They could also troubleshoot any piece of software you have already installed in the event that it does not work efficiently, so you'll not have to waste time to determine what's wrong because they can aid you in a very quick and skilled manner. Since this is a one-time upgrade, you could get it only when you need it and if a certain task takes shorter time, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is useful in case you are unable to do something by yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it includes aren't enough for a certain task.

Installation and Troubleshooting in Dedicated Servers Hosting

You may add the upgrade to any one of the Linux dedicated hosting services that we offer at any time that you need it. In the event that you need some custom work from our administrators immediately after your server is ready, you can acquire the upgrade during the server signup procedure, or when you need something to be done later, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with one hour of work from our administrators on your server, so if you encounter any problems to install a third-party piece of software or some app gives errors and doesn't work the way it ought to, our professionals shall aid you in a very timely manner. If a task takes less than an hour, the rest of the time shall be available for future tasks and you'll be able to see it inside the billing area. This upgrade is suitable in case you do not have much experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it features.