A live chat is one of the many methods of communication supplied by some website hosting suppliers as part of their support service. Determined by the provider, the chat is used for pre-sales, billing and/or technical assistance. This method of communication is quicker than a support ticket and it makes it much less likely to misspell or misunderstand a word as compared to a call with an agent. In addition, when the trouble that you experience needs some time to be investigated and taken care of, you'll be able to do something different at the same time instead of just waiting, like you would have to do if you call. You can also employ a live chat assistance service completely free provided that you have web access even when your website hosting provider is based in another country and they do not have a local phone number that you can call.

Live Chat Support in Cloud Website Hosting

We provide a live chat assistance service for all Linux cloud website hosting that we offer and we will assist you with almost everything in real time. If you do not have an account with our company yet, we are able to give you more info about the plans in order to help you to choose the most suitable plan. If you are an active client, we can assist you with any billing or general issue and also with lots of common tech issues, for example an email address setup in a desktop e-mail client. In case you cannot give us a call for whatever reason or you are in some country where we do not have a local phone number, the live chat is the best choice to get in touch with us. Of course, some problems require extra time to analyze and test, which means that you will need to open a ticket to our technicians, but nonetheless, we can save your time and assist you with many troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we provide is accessible every single day, even on holidays and weekends. It is the best way to learn more about our Linux semi-dedicated hosting if you don't have an account yet or to get an issue resolved if you're a customer and our support agents will assist you instantly regardless of the time of the day you join our chat. In case you're unsure which plan is more appropriate for your websites, if you need advice whether you need a specific upgrade and how to obtain it or in case you experience problems installing an email account on your computer, you'll be able to contact us and we will supply you with the necessary info without delay. Our live chat is available even after our telephone lines are off for the day, which means that when you have an account here, you can be sure that you'll always receive quick help with any kind of question or problem that shows up.