Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering quality support in a timely manner is our main priority, so we backup each Linux cloud website hosting plan with a one hour ticket resolution warranty. As soon as you submit a ticket or post a message, our client technical support crew will do their best to deliver the most acceptable resolution for your situation and to supply you with help and advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is provided by a crew of licensed consultants who are able to respond to your questions quickly. You can speak to the support team by starting a technical support ticket from your Web Hosting Control Panel or by posting us an email message. On working days, you may as well call us on the phone or use the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel presents a detailed knowledge base which is built–into all areas. In each area, you will find a Help button that will load for you a list of step–by–step courses on how to work with a particular feature or execute a selected action. Also, we have generated short training movies so you might get a better idea of the Control Panel’s interface.