Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • In the Web Hosting Control Panel you will find an exhaustive Help Center section featuring a plethora of help articles and regularly asked questions. They are contributed by our support team of qualified techs. Simply type in your question and our intelligent software will show you the most appropriate answer.

  • Top quality support service

  • How–To Videos

  • If you prefer to see how an action is completed or how a problem is rectified, instead of just reading about it, then examine our compilation of educational video tutorials. They cover various different issues and will help you swiftly find your way around our Web Hosting Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 technical support service with a 60–minute ticket response time guarantee. Our team of knowledgeable technicians will be online for you to respond to all the enquiries that you could have. During off–peak hours, a response will be offered within just twenty minutes.