1 hour ticket response
Our team of customer service technicians is specialized in supplying fast answers to all your queries. We’ll review your ticket once it is received and will respond with a solution to the problem within maximum 1 hour after the trouble ticket submission. In fact, our average client support ticket response time is 20 minutes.
A First–Rate Tech Support Service
Each member of our help desk staff has many years of experience in the Linux cloud website hosting niche and almost all of them have been with us for at least five years. They all are eager to respond to all your queries in the most competent manner possible.
An Intuitive Help Center Section
To help you find a quick hint on how you can use a certain service, we have incorporated a truly intuitive Help Center section in our Web Hosting Control Panel. You can search through a rich selection of web hosting account administration articles and website management articles, take a glimpse at the F.A.Q. section or watch our step–by–step video tutorials.